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CANCELLATION POLICY

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Scheduling & Cancellation Policy 

 

At Skin Worthy we truly appreciate all of our patients and strive daily to provide tier one customer service. We value your business and ask that you respect our scheduling & cancellation policies.  

It's important for our patients to have equal opportunity to secure their appointments to align with their treatment protocols.  When you schedule your appointment with us, you are agreeing to these policies: 

 

Scheduling

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  • All services require a credit card to guarantee a reservation including services intended to be paid with a gift card.  Please have your credit card ready when booking.

  • For your security, we do not store your full credit card information. Rather, our payment processor provides us with a secure, unique token that is encrypted and cannot be used by anyone else to charge your account.

  • You will receive a text message reminder a minimum of 72 hours prior to your appointment.  Simply reply CONFIRM to secure your appointment

This message is always from a live Skin Worthy Team Member so you're welcome to reply with a reschedule request, cancellation or ask any questions that you want answered prior to your treatment.  

 

Unconfirmed, Cancelled and No Show Appointments

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  • UNCONFIRMED appointments will be released 48 hours prior to the appointment time and a cancellation fee of $100 for each scheduled service will be billed.  The credit card on file will be charged.

  • CANCELLED or RESCHEDULED appointments with less than 48 hours notice will be charged a cancellation fee of $100 for each scheduled service.  The credit card on file will be charged.

  • Patients who are a NO SHOW to their confirmed appointment will be billed the full amount of the service.  The credit card on file will be charged.

 

When you miss an appointment with us, we not only lose your business, but also the potential business of other patients who could have scheduled an appointment for the same time.

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